Mentdesk is an enterprise-class IT Service Management and IT Asset Management Solution company which offers both On Cloud and On-Premise implementation.
Our ServiceDesk is an integrated application which addresses Service Request fulfilment, Email to Ticket Conversion, Self-Service portal, Service Catalog, Knowledge Base, Survey, SLA management, IT Asset Discovery, Hardware Asset Management, Software Asset Management, Asset Inventory Reports, and Survey Management, Timesheet, Reporting’s etc. With Mentdesk, agents will be able to address queries, Service requests aligning to the organizational policy pertaining to different Industry.
Mentdesk Integrated ServiceDesk will help you to improve service quality and resource utilization across your entire IT infrastructure.
Mentdesk is formed by a team of experienced Industry professionals who brings in decades of experience each from the relevant domains. Team has a vibrant knowledge on the IT Service management, IT Infrastructure Management, Cloud Applications etc.
We understand the market requirements and has launched this product which is suitable for industry specific business needs. In this competitive world every industry has a vision of quick, smart and effective service management for internal and external customers; strive to exceed customer expectations with continuous improvement. Mentdesk enables an organization to achieve its vision with its product.
Our aim is to bring world class Service Support approach to each and every organization whereby their users, customers feel greater support satisfaction.